Insights
Cases & Blog.
Concrete, not buzzwords: projects we have delivered — plus articles & perspectives from our practice.
Introduction of an Application Portfolio Management System
A global pharma company lacked an overview of its business application portfolio, so Qudits implemented a web-based portfolio management system with GxP-compliant workflows.
Read more →Outsourcing of Managed Print Services
A heterogeneous printer environment required migration of all business departments to a harmonized managed print service with 20% cost reduction.
Read more →Digitalization of Manufacturing Processes
As part of a company-wide agility initiative, Qudits implemented Veeva Vault and established agile delivery standards across 113 global sites.
Read more →ICT Strategy 2025
Qudits took over interim management of the ICT department, stabilized service provision, and developed an innovative digital ICT strategy with roadmap and investment planning.
Read more →Focused & Clear Strategy
A non-profit aiming to make its region the world's leading location for Digital Precision Medicine engaged Qudits as sparring partner to gain strategic clarity and focus.
Read more →Service Catalogue
For a global specialty chemicals group, Qudits built a global service catalogue clarifying which services are provided at what cost and how.
Read more →Infrastructure Readiness for Electronic Laboratory Journals (ELN)
Research processes previously documented on paper were to be digitalized with Dotmatics ELN; Qudits provided infrastructure readiness across 20 global locations.
Read more →Relocation of a Service Center with Telephony System
Following a company divestiture, an outsourced service center was reintegrated and relocated from northern China to Shanghai without operational disruption.
Read more →Introduction of Digital Workplaces
As part of digitalizing public administration, the entire IT infrastructure was outsourced to a virtual working environment, enabling location-independent work for 8,000 users.
Read more →Introduction of a Collaboration Tool
COVID-19 health regulations required immediate home-office relocation; Qudits deployed MS Teams in an agile emergency approach, achieving operational readiness after a 2-hour crash course.
Read more →Setup of a Service Center in China with Telephony System
Qudits set up full IT infrastructure including server room, network connectivity, and telephony system for a new outsourced Shared Service Center in China.
Read more →Implementation of a New Telephony System for a Shared Service Center
Qudits conducted an RfP, implemented local IT components, and set up a global number concept for two Shared Service Centers in India and Poland.
Read more →Project Portfolio Prioritization
Qudits defined evaluation criteria and led a structured prioritization of 50 projects with 10 key stakeholders to identify the most important IT infrastructure investments.
Read more →Reorganization of IT Infrastructure & Support Organization
Qudits acted as sparring partner to develop a new organizational structure, operating model, and change communication plan for a 100+ person IT infrastructure unit.
Read more →Implementation of the LifeSphere Regulatory Management System (LS RIMS)
Five separate regulatory applications were consolidated into the LifeSphere RIMS; Qudits managed testing, incident handling, and validation support across 43 testers.
Read more →Project Management & Excellence in Quality Control
Qudits established central project governance, harmonized resource planning, and coached QC project managers over 8 months to support corporate growth targets.
Read more →Update and Validation of a Regulatory-Critical Application Release
Within a short period with a hard deadline, a regulatory-critical application was updated and fully validated according to GAMP5 to ensure continued compliance.
Read more →Introduction of Windows 10 & Office 365
A Swiss bank introduced Windows 10 and Office 365 using a Minimum Viable Product approach to enable remote collaboration while adhering to strict security guidelines.
Read more →Cause/Effect in the Context of Location Promotion
Qudits built a cause-effect chain and a KPI monitoring dashboard with representatives from multiple location promotion departments through a series of workshops.
Read more →Migration of Company Fileshares for Nine Sites to SharePoint
Qudits migrated all data from nine sites to SharePoint, handling compliance-sensitive data under the Chemical Weapons Convention, with no interruption to daily operations.
Read more →Support of the Service Management Team of a Public Agency
Qudits provided interim service management support and developed data-driven ITSM BI reports to improve oversight and service quality for the cantonal administration's IT department.
Read more →Relocation to New Office Premises with Modern Mobile Office Concept
With a site lease expiring, Qudits managed the consolidation of all regional activities into a modern innovation hub including desk-sharing infrastructure for 500 workstations.
Read more →Update and Validation of a Regulatory Critical Application and its Interface
A regulatory-critical application, its interface, and associated local and virtual clients were updated and validated according to GAMP5 within a tight timeframe.
Read more →Validation of Digitalized Regulatory Affairs Processes (SaaS)
Under penalty-linked deadlines, Qudits led the sub-project validation of a new digital regulatory affairs SaaS platform replacing all legacy systems.
Read more →Implementation of a Canton-Wide Monitoring System
A cantonal administration previously relied on various independent monitoring solutions. Qudits implemented a central monitoring system using HERMES/SCRUM to enable end-to-end visibility.
Read more →Service Ownership for the Platform Services of a Public Entity
Qudits relieved a dual-role team manager by fully assuming the service owner role for cantonal platform services, including disaster recovery documentation.
Read more →Migration and Validation of a Regulatory Critical Database from Oracle 11 to MS SQL
A regulatory-critical database was migrated from Oracle 11 to MS SQL and validated per GAMP5 within a short timeframe to ensure continued compliance.
Read more →Agile Implementation of a New Law into Digital Processes and Systems
A brand-new law required building a digital application process from scratch; Qudits led project management, requirements engineering, and testing sprints using HERMES 5.1.
Read more →Structuring and Optimizing the Service Catalog
Qudits restructured the ITSM service catalog content, improved user experience in Matrix42, and built a knowledge base including FAQ and training materials.
Read more →Market Access as a Digital Health Application (Software as a Medical Device)
Qudits analyzed regulatory requirements for a Swiss Medtech startup seeking German DiGA fast-track approval and developed a clinical evidence concept for BfArM submission.
Read more →Regulatory Assessment for Registration of Antimicrobial Biocidal Product
Qudits investigated regulatory requirements, registration options, and costs for an innovative antimicrobial biocidal product across Switzerland, France, and Germany.
Read more →Business Intelligence concept
Qudits designed a department-wide self-service reporting service for a cantonal administration — central data platform, role-based authorization model and first live dashboards. Savings potential CHF 150–200k per year.
Read more →Power BI Reporting with Live Dashboard
Qudits built a Power BI reporting service with live dashboard for a cantonal administration, providing daily automated evaluation of resource utilization and supplier management data.
Read more →Migration of Databases and Corresponding Applications
Qudits managed the migration of 20 applications and 30 databases to a new server environment, handling simultaneous data center relocation and decommissioning of unused applications.
Read more →IT Quality during Logistics Digital Process Transformations
During a company-wide merger, Qudits provided GxP validation strategies and CSV expertise to support the digital transformation of logistics processes across all global distribution centers.
Read more →Service and Key Account Management for a Public Agency
Qudits stepped in as a short-term, flexible resource for service and key account management, acting as the interface between departments and IT.
Read more →Preserving and Improving of Cantonal Cyber Security
Qudits took over program management of a running cantonal cybersecurity program consisting of 10 projects to improve security across departments.
Read more →Next Level Telefony
A highly complex and cost-intensive telephony system spanning 65 sites was evaluated and a harmonized future-proof solution designed, with and without Microsoft Operator Connect.
Read more →Renegotiation of the Service Level Agreement for IT Services
Contractual shortcomings in a telecom SLA prevented smooth IT service delivery; Qudits defined and resolved seven fields of action through structured workshops with all parties.
Read more →Problem Manager
Qudits implemented a structured problem management process with systematic incident pattern analysis, solution teams, and KPI-driven reporting for a public administration serving 8,000 users.
Read more →Transformation from ITIL V3 to ITIL 4
Qudits developed a structured roadmap and implemented ITIL 4 Practices across 130 regional employment offices during ongoing operations, managing diverse stakeholder priorities.
Read more →IT Strategy Development 2027
Qudits developed a comprehensive IT strategy for a mobility provider using SWOT analysis and process heatmap, resulting in 12 strategic initiatives and a multi-year implementation roadmap.
Read more →Data Quality Self-Inspection Veeva Vault RIM
Qudits executed a systematic data quality self-inspection in Veeva Vault RIM, covering 5 regulatory focus areas with 68 automated checks and reporting results to the Global Regulatory Data Council.
Read more →M365 Governance & Acceptance Group Agreement & Protocol Notes
Qudits established a centralized governance and acceptance process for the company-wide Microsoft 365 rollout, aligning IT, Data Privacy, and the Group Works Council through structured documentation.
Read more →
ITILWhy ITIL migrations fail
2 July 2026Why so many ITIL rollouts end with framed certificates on the wall — and change nothing in daily work.
Read more →
ITILWhat ITIL 5 adds — Lifecycle and AI Governance
June 18, 2026ITIL 5 has arrived: what the new version adds with its eight-stage Digital Product and Service Lifecycle and ITIL AI Governance — and what stays the same for organisations on ITIL 4.
Read more →
ITILFrom process to practice — how ITIL 4 rethinks the structure
June 12, 2026Why a «practice» is more than a renamed process — and what shifts in responsibility, tooling and organisation along the way.
Read more →
ITILFrom process to value stream — how the SVS and SVC work together in ITIL 4
May 20, 2026Why the Service Value Chain is more than a new name for the process tree — and what that concretely changes in the day-to-day work of an IT organisation.
Read more →
ITILITIL as a Compass in the Digital Transformation
April 23, 2026In the Qudits blog, our experts share insights from their projects and the latest findings on digital trends — including the evolution from ITIL v3 to ITIL Version 5.
Read more →
DATA & AIMore power for your Power BI dashboard
August 29, 2023Data analysis allows us to learn from the past, make predictions and adjust course - that's no secret. But not all data is created...
Read more →
DATA & AILife Science Data Analytics and Collaboration Platform
July 4, 2023With the goal to unlock the future of life science innovation, I designed a revolutionary digital platform to empower organizations as...
Read more →
QUALITY & COMPLIANCEQuality management as a critical project success factor
May 30, 2023Ensuring that project deliverables meet the client’s needs and project goals, entails the systematic planning, execution, and monitoring ...
Read more →
PORTFOLIO & PROJEKTEHERMES 2022 – changes at a glance
May 17, 2023On April 1, 2023, HERMES 2022 replaced the previous HERMES. In an interview with Julia Heumos , we talk about opportunities and...
Read more →
QUALITY & COMPLIANCETailoring validation with a smart risk strategy
April 14, 2023Validation is a critical aspect of the software development and implementation process. It ensures that the software meets its intended...
Read more →
QUALITY & COMPLIANCEAudit-proof data migration in validated environments
March 31, 2023Data migration strongly adheres to the core principle of Data Integrity, which is one of the most critical GxP inspection focus areas...
Read more →
PORTFOLIO & PROJEKTEProject management – classic, agile, or hybrid?
March 21, 2023When should you use classical project management and when agile? Even years after the emergence of the agile methodology, this question...
Read more →
QUALITY & COMPLIANCEImplementing GAMP 5
February 28, 2023As any company in the life sciences industries will discover soon enough: Achieving compliance with GAMP 5 is a significant undertaking, ...
Read more →
PORTFOLIO & PROJEKTEWhy the initialization phase is so underrated
January 24, 2023"The distance does not matter. Only the first step is important." Marquise du Deffand
Read more →
PORTFOLIO & PROJEKTEHERMES 5.1 for projects of different sizes
November 29, 2022HERMES 5.1 is a methodology for the management and execution of IT projects primarily in use in the Swiss federal administration. It is...
Read more →
DATA & AICommunity tokens as a business model for the consulting industry
October 26, 2022Blockchains are far more than just the technology behind Bitcoin and other cryptocurrencies - the disruptive innovation has the...
Read more →
ORGANISATIONNew Work – the time is ripe for a new working world
October 17, 2022With exponential change, new work cultures are also evolving. Since the Corona pandemic at the latest, home office has been a household...
Read more →
IT SERVICE MANAGEMENTAgile Service Management – A Practical Insight
October 3, 2022What does agile service management look like in practice? Roles, artefacts, sprint events and practical tips for sustainable implementation.
Read more →
IT SERVICE MANAGEMENTAgile Service Management – An Overview
September 23, 2022What is agile service management? Introduction to agility, ITSM and the key frameworks: Scrum, Kanban, Lean, ITIL 4 and DevOps.
Read more →
DATA & AIDecentralisation – Does It Actually Matter?
September 5, 2022Decentralisation is the heart of blockchain. What it means, what it costs – and why it remains the decisive advantage despite everything.
Read more →
DATA & AIHow Artificial Intelligence Complements Humans
July 25, 2022AI doesn't replace humans – it complements them. An overview of AI types, industry use cases and the challenges of productive deployment.
Read more →
IT SERVICE MANAGEMENTWith a Service Roadmap to the IT System of the Future
April 19, 2022A service roadmap visualises the further development of your IT services and links IT strategy with business objectives. Here's how to build one in 6 steps.
Read more →
DATA & AICommunity Tokens: Business Model of the Future or Blockchain Gimmick?
February 28, 2022Community tokens are gaining traction – even in football clubs. What lies behind them, and what potential do they hold for businesses?
Read more →
DATA & AIThe Value of Blockchains and Cryptocurrencies
November 17, 2021What is really behind blockchain and cryptocurrencies? A sober look at the technology, its potential and its risks.
Read more →
ORGANISATIONDo We Need Emojis in Business Communication?
November 10, 2021Smileys and emojis in business communication – opportunity or risk? We examine the pros and cons and give practical recommendations.
Read more →
IT SERVICE MANAGEMENTIT Service Outsourcing for SMEs
October 4, 2021IT outsourcing for SMEs: which services are worth outsourcing, what to look out for and how to find the right partners.
Read more →
PORTFOLIO & PROJEKTEPeople in Daily Project Work
October 2, 2020Projects rarely fail because of methods – usually because of people. How empathy, communication and trust decide project success.
Read more →
IT SERVICE MANAGEMENTITIL 4: Changes and Implications
August 28, 2020ITIL 4 brings fundamental changes compared to ITIL 3. What has changed, what remains – and what does this mean for your IT organisation?
Read more →
ORGANISATIONEfficient Collaboration with MS Teams and Zoom
June 18, 2020MS Teams or Zoom? We compare both collaboration tools and show what really matters for efficient remote working.
Read more →
ORGANISATION5 Principles for Collaborative Working
March 27, 2020A Digital Workplace alone doesn't guarantee efficiency. These 5 principles foster productive collaboration – regardless of the tool you use.
Read more →