As part of digitalizing public administration, the entire IT infrastructure was outsourced to a virtual working environment, enabling location-independent work for 8,000 users.
Situation
As part of the introduction of digital workplaces, the entire infrastructure is to be outsourced to a virtual working environment.
Solution
Creating a virtual working environment, setting up the (server) infrastructure and providing the software. Development of a service catalogue, service organisation and an operating manual as well as SLAs with suppliers. Preparation of the rollout, replacement of old equipment and operating systems.
Impact
Infrastructure readiness for the introduction of digital workplaces according to a uniform cantonal standard. Virtual work environment allows employees to work from anywhere and with any device and saves computer resources.
Qudits’ role: Support of the project management | Service manager
Facts & Figures
- 7 main departments
- 8,000 users