qudits
DE/EN

Public Administration

On the way to digital administration.

The public administration of the future needs lean, flexible processes and technologies. We guide you through this reorientation — focusing on the human factor for success: with user-friendly systems that can handle complex tasks and the protection of sensitive data.

Modern administration building

Public administration in transition

0
of Swiss residents use online government services
0
complete most government interactions online
0
struggle to find the right services
0
prefer the digital channel — up 9 points in three years

Sources: National E-Government Study 2025 (DVS/SECO) · eGovernment Monitor 2025 (Initiative D21/TU Munich)

The challenge

Maintaining outdated systems is time-consuming and costly. At the same time, citizens increasingly expect digital, secure services — while resources in project and service management remain scarce.

Our approach

We support you in replacing old systems, introducing new ones, consolidating your IT landscape and streamlining the associated processes. Through harmonization, we also strengthen cooperation between the federal government, cantons and municipalities. Our HERMES 5 and HERMES 2022 certified consultants provide both classic and agile support for change projects — from conception and implementation to handover to operations. In addition, we staff project and service management roles on an ad interim basis to cover resource bottlenecks.

Matching services

01 Enterprise & IT Service Management 02 Portfolio & Projects 03 Data & AI

What's moving public administration

Person filling out an online form on a laptop

Study · March 2025

National E-Government Study 2025

53%

struggle to find the right digital government services — even though 73% complete most government interactions online. This is exactly where service design and clear service catalogs come in.

Read the study → Voting buttons in the Swiss National Council chamber

Study · September 2025

eGovernment Monitor 2025

82% of Swiss residents use online government services — the highest rate in the DACH region, backed by 60% trust in the state.

Read the study →
Orange light trails on a dark background

Federal Council · December 2025

Digital Switzerland Strategy 2026

The focus topics for 2026 are set — we translate them into concrete projects.

Learn more →

Project references from public administration

01
Introducing digital workplaces
Entire infrastructure modernized — work from anywhere, with uniform cantonal standards for service catalog and operations.
→
02
Digital application process for a canton
Scalable system solution, developed in an agile manner and integrated into the existing IT architecture in line with records requirements — applying HERMES 5.1.
→
03
Service management ad interim
Relieving the ITSM team — including ITSM tool ownership, stakeholder communication and Power BI reporting.
→
Thomas Scherzinger
YOUR CONTACT
Thomas Scherzinger
Associate Partner
View profile →
Discuss a public-sector project → All industries

FAQ

What public administration should know.

How does Qudits support public administration with digitalisation?+

Qudits supports cantons, municipalities and administrative units in their digital transformation — from IT strategy and HERMES-compliant project management to building service-management structures as well as canton-wide monitoring and cyber-security solutions.

Does Qudits work according to HERMES?+

Yes. Qudits has many years of hands-on experience with the Swiss project-management method HERMES and combines it with agile approaches where needed — matching the requirements of public-sector clients.

Can AI be used in a privacy-compliant way in public administration?+

Yes. Qudits relies exclusively on EU and Swiss hosting with a zero-retention guarantee. This allows AI applications to be implemented in line with the Swiss FADP without personal data leaving the administration.