SIMON HOEFLER

The solution-oriented innovator

"If you always do what you’ve always done, you’ll always get what you’ve always got."
Henry Ford

Stagnation arises where the status quo is left unquestioned. For me, that means consciously developing further, stepping outside my comfort zone, and daring to try something new. This creates new perspectives and challenges through which one learns, grows, and evolves. This principle shapes not only my professional work but also my personal life.

SIMON HOEFLER

The solution-oriented innovator

"If you always do what you’ve always done, you’ll always get what you’ve always got."
Henry Ford

Stagnation arises where the status quo is left unquestioned. For me, that means consciously developing further, stepping outside my comfort zone, and daring to try something new. This creates new perspectives and challenges through which one learns, grows, and evolves. This principle shapes not only my professional work but also my personal life.

BACKGROUND

With a focus on public administrations, I support the development and rollout of cantonal IT services and take on project management responsibilities in complex initiatives. A central focus of my work lies in data-driven decisions, particularly through the use of Power BI to steer services and projects. My background in Business Information Systems enables me to take a structured, analytical approach. Alongside my consulting work, I also engage with startup and venture capital topics.

CONSULTANCY FOCUS

Data analytics & reporting with Power BI for decision support
Data-driven implementation and optimization of IT Service Management
ITSM controlling, KPI design, and service performance management
Project management for data and IT initiatives
Data-based project and project portfolio management

BACKGROUND

With a focus on public administrations, I support the development and rollout of cantonal IT services and take on project management responsibilities in complex initiatives. A central focus of my work lies in data-driven decisions, particularly through the use of Power BI to steer services and projects. My background in Business Information Systems enables me to take a structured, analytical approach. Alongside my consulting work, I also engage with startup and venture capital topics.

CONSULTANCY FOCUS

Data analytics & reporting with Power BI for decision support
Data-driven implementation and optimization of IT Service Management
ITSM controlling, KPI design, and service performance management
Project management for data and IT initiatives
Data-based project and project portfolio management

LIGHTHOUSE PROJECTS

Data-driven process optimization dashboard

As project lead, I was responsible for the design and implementation of a Power BI dashboard for a cantonal education authority. The solution enabled automated analysis of sensitive data, supported process optimization, and served as a decision-making basis for both administration and policy.

Service KPI dashboard concept for public administration

As service manager, I developed a KPI and reporting concept for the IT operations of a public administration. By visualizing service desk and service metrics with Power BI, service quality was made transparent and targeted management was enabled.

Introduction of a cantonal BI service offering

In the role of service manager, I led the development and rollout of a cantonal BI service offering. This included service definition, technical implementation, and integration into ongoing IT operations.